Is online purchasing safe?
I have a promotion code, how can I use it?
Write it in the “PromoCode” section you’ll find in the cart, below the article you chose.
Who can I contact if I have further questions?
Do I need an account to make a purchase?
No! Purchasing on our website is easy, fast and it doesn’t require any registration. You can purchase our products just giving out datas essential to the shipping.
How can I pay?
At this moment we only accept credit card payment through the PayPal system. You don’t necessarily need a PayPal account to make a purchase!
After payment how much does a delivery take?
Delivery time depends on the destination country and on the shipping service of your choice. AlessandroGiada is not responsible for any possible delay due to the shipping company.
How are the bracelets packed?
The bracelets are packed in a wooden handmade box with brand laser incision with a linen handmade pillow. The wooden box comes into cardboard box with wrapping paper to keep the bracelet safety.
Each wooden box contains up to two bracelets. If needed, you can request, for free, one wooden box per each bracelet.
Where do you Ship? How long does it take?
Europe 6-10 days
Rest of the world 14-20 days
Europe 24/48 hours
Rest of the world 24/72 hours
How long does it take to dispatch an order?
Being all of our bags meticulously handcrafted, we need 1-3 days to process and dispatch an order.